Eye Institute in Auckland is New Zealand’s first Rainbow Tick-certified eye surgery. Jess Ah Kuoi, Eye Institute’s head of people and culture, shares her insights into how it was achieved and some early, unexpected results.
What prompted Eye Institute to become Rainbow Tick certified?
We are committed to being a great employer and building a culture that all employees can be proud of. Our goal is to provide a safe and inclusive environment for all, and we want our team to be empowered and supported in bringing their whole selves to work.
What was the process like?
The journey towards accreditation takes approximately one year to achieve. It starts off with a self-assessment covering policies, staff training, staff engagement and support, external engagement and monitoring. Evidence has to be submitted and then the Rainbow Tick team help implement any changes or procedures required to be certified.







